Now supporting WCAG-informed patient experiences across web, mobile, and kiosk workflows.
Accessible health technology for every path to care.
We help U.S. healthcare organizations build digital experiences that work for everyone. From patient portals to care navigation tools, we combine technical rigor with human-centered design.
TRUSTED BY HEALTHCARE TEAMS
Accessibility-First Delivery
WCAG 2.1 AA compliance from day one
HIPAA-Aware Workflows
Privacy by design, security as default
Interoperability Planning
Works with your existing systems
U.S. Healthcare Teams
Built for American care delivery
Care should not become harder to reach online.
The Challenge
Patients abandon intake forms. Staff spend hours triaging duplicate information. Systems don't talk to each other. Digital care workflows become friction points instead of solutions.
Our Approach
We map real workflows, design for every user ability, integrate with existing systems, and test with your team. The result: patient experiences that work and operational gains you can measure.
What we deliver
Accessible Patient Journeys
Portals and workflows designed so every patient can navigate, understand, and complete their care. Tested for accessibility. Proven to reduce abandonment.
Connected Operations
Staff workflows that connect to your EHR, routing, and communication systems. Less manual work. Better handoffs. Staff work faster because the system works for them.
Measurable Digital Inclusion
Track who accesses your care pathways and how. Identify barriers. Show improvement over time. Data that drives real inclusion, not just compliance.
Built for real care workflows
Patient Appointment Access
Simple, accessible interface to find, schedule, and manage appointments. Multiple appointment types. SMS and email confirmations.
→ Search availability
→ Select time slot
→ Confirm appointment
Patient Instructions & Prep
Clear, accessible pre-visit instructions. Multimedia support. Progress indicators. Available in multiple languages.
→ Pre-visit checklist
→ Medication list review
→ Question worksheet
Consent & Digital Workflows
HIPAA-compliant consent flows. Digital signature capture. Audit trails. Mobile-first design.
→ Review consent terms
→ Provide digital signature
→ Receive confirmation
Staff Workflow Routing
Smart triage and routing. Task queues. Integration with EHR. Real-time dashboards. Reduces staff burden.
→ Intake routed to team
→ Review & queue actions
→ Track completion
Real outcomes from real deployments
31%
Fewer abandoned intake starts in pilot workflow redesigns
87%
Patient reported confidence completing digital consent flows
45%
Reduction in intake processing time through staff workflow integration
Featured implementations
Pediatric Care Network
Regional network reduced appointment no-shows by 28% with accessible pre-visit workflow for families.
Read case study →Behavioral Health Integration
Multi-site provider streamlined intake and referral workflows, reducing staff handoff errors by 67%.
Read case study →"Cobalt Orchard helped us redesign our patient intake. The team understood our workflows, involved our staff, and delivered something that actually works. Patients are completing forms, and our team has more time for care."
Ready to improve your digital care experience?
Let's talk about your workflows. We'll listen, learn, and help you build something that works.
Talk to a specialist